Privacy Policy
Your privacy is important to us. This policy explains how True North Party Rentals collects, uses, and protects your personal information.
True North Party Rentals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our rental services in Scarborough and the Greater Toronto Area.
Information We Collect
Personal Information
When you use our services or contact us, we may collect: your name, email address, phone number, mailing address, event details, and payment information.
Automatically Collected Information
We automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from.
How We Use Your Information
Service Delivery
To process your rental orders, coordinate deliveries and pickups, and provide customer support for your events.
Communication
To send you order confirmations, rental reminders, and respond to your inquiries. With your consent, we may also send promotional offers.
Improvement
To improve our website, services, and customer experience based on your feedback and usage patterns.
How We Protect Your Information
Security Measures
We implement industry-standard security measures including SSL encryption, secure payment processing, and regular security audits.
Access Controls
Only authorized employees have access to personal information, and they are trained on privacy and security practices.
Data Storage
Your information is stored on secure servers in Canada and is protected by physical, electronic, and procedural safeguards.
Information Sharing
Third-Party Service Providers
We may share information with trusted third parties who assist us in operating our business, such as payment processors and delivery partners.
Legal Requirements
We may disclose information when required by law, to protect our rights, or in response to valid legal requests.
No Sale of Personal Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Your Rights and Choices
Access and Update
You have the right to access, update, or correct your personal information at any time by contacting us.
Opt-Out
You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails.
Cookie Preferences
You can manage your cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Data Retention
Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Deletion Requests
You may request deletion of your personal information by contacting us. We will comply with your request subject to any legal obligations.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Questions About Our Privacy Policy?
If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us.
Phone
647-906-3400
truenorthpartyrentals@gmail.com
Location
32-1275 Morningside Ave.
Scarborough, ON. M1B3W1